FREE UK shipping on orders over £50 and £100 for international orders!

Shipping & Return Policy

EFFECTIVE DATE OF CURRENT POLICY: AUGUST, 2019

SHIPPING

UK

ALL ORDERS PLACED IN THE UK WILL BE SENT VIA ROYAL MAIL OR BY LOCAL COURIER. SHIPPING COSTS WILL BE A FLAT RATE AMOUNT. SHIPPING COSTS COVERS POSTAGE AND PACKAGING.

EUROPE & INTERNATIONAL 

ALL ORDERS PLACED OUTSIDE UK ARE EUROPE & INTERNATIONAL AND WILL BE SENT VIA ROYAL MAIL OR BY LOCAL COURIER. SHIPPING COSTS WILL DEPEND ON WEIGHT UNLESS A FLAT RATE IS APPLIED. SHIPPING COSTS COVERS POSTAGE AND PACKAGING.

PROCESSING
WE PROCESS ORDERS MONDAY THROUGH FRIDAY (STANDARD BUSINESS HOURS) IN THE ORDER THEY ARE RECEIVED, FOLLOWING CREDIT APPROVAL. WE STRIVE TO HAVE YOUR PACKAGE READY FOR SHIPMENT ON THE NEXT BUSINESS DAY. IF YOU WANT TO CHECK THE STATUS OF YOUR ORDER, PLEASE USE THE TRACKING NUMBER INCLUDED IN YOUR SHIPPING CONFIRMATION EMAIL WHERE GIVEN. IF YOU HAVE QUESTIONS ABOUT YOUR ORDER OR NEED TO CHANGE AN ORDER PLEASE EMAIL US AT INFO@INKANDFOAM.CO 

PROBLEMS
IF YOUR ORDER IS MISSING AN ITEM, CONTAINS A DAMAGED PRODUCT, OR YOU HAVE AN OTHER CONCERN, PLEASE EMAIL US AT INFO@INKANDFOAM.CO WITH YOUR ORDER NUMBER.

EXCHANGES & RETURNS 
WE WELCOME YOUR FEEDBACK WITH REGARDS TO ANY OF OUR PRODUCTS OR SERVICES. SHOULD YOU WANT TO RETURN A PRODUCT, PLEASE RETURN TO THE ORIGINAL POINT OF PURCHASE ALONG WITH THE ORIGINAL RECEIPT. PLEASE CONFIRM THE RETURN POLICY AT THE ORIGINAL POINT OF PURCHASE, AS EACH RETAIL STORE HAS THEIR OWN RETURN POLICY.

IF YOU BUY ANY INKANDFOAM AND SURFCULTUREART PRODUCTS AND ARTWORK FROM AN UNAUTHORIZED  RETAILER OR OTHER UNAUTHORIZED SOURCES, WE REGRET THAT WE CANNOT ASSIST YOU WITH ANY PROBLEMS THAT YOU MAY ENCOUNTER.

INKANDFOAM MAY OFFER EITHER AN EXCHANGE, STORE CREDIT OR REFUND ON UNOPENED AND UNUSED ITEMS PROVIDING THAT GOODS ARE RETURNED TO US WITHIN 30 CALENDAR DAYS WITH PROOF OF PURCHASE (RECEIPT OR INVOICE).

PRODUCTS FROM THE INKANDFOAM WEBSITE MAY BE RETURNED BY MAIL (PLEASE SHIP THE RETURN PACKAGE TO: 14 Cwmamman Rd, SA18 1DQ UK). YOU ARE RESPONSIBLE FOR THE SHIPPING AND ADDITIONAL POSTAGE CHARGES. PLEASE RETAIN YOUR SHIPPING RECEIPT UNTIL YOU ARE CERTAIN YOUR RETURN HAS BEEN RECEIVED BY INKANDFOAM. ORDERS AND/OR PRODUCTS THAT INCLUDE A SPECIAL OFFER, GIFT WITH PURCHASE, COUPON, DISCOUNT, OR SPECIAL SHIPPING OFFER ARE FINAL SALE.

SHIPPING DISCOUNT CODES:

FREE SHIPPING WITHIN THE UK WITH ALL ORDERS OVER £50. USE CODE ‘UK50’
FREE SHIPPING REST OF THE WORLD WITH ALL ORDERS OVER £100. USE CODE ‘WORLD100’
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